Job Details

A Teller at Hancock Whitney is primarily focused on creating 5-Star client interactions. These excellent service experiences are centered on accurate cash handling, speed of service, superior problem resolution, risk mitigation through fraud detection, and personalized value-added client discussions. ESSENTIAL DUTIES & RESPONSIBILITIES:Works to build, maintain, and grow client relationships through quality, personalized client interactions based on 5-star client service, according to company standards. Handles client transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, money orders, and other forms of negotiable items. Handles client servicing requests such as service charge clarity and account maintenance. Maintains a working knowledge of products, services, and processes offered. Achieves required level of outbound phone calls using client and prospect lead list to educate clients on digital solutions and financial need reso...Teller, Client Relations, Banking, Financial