Job Details

Overview

Join to apply for the Director, Business Transformation role at SCP Health

At SCP Health, What You Do Matters. As part of the SCP Health team, you have an opportunity to make a difference. We work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Primary Duties And Responsibilities

Transformation Operations

• Help drive organizational change efforts, including communication strategies, training plans, and cultural alignment activities to ensure adoption and sustainability.
• Foster a culture of continuous improvement, digital innovation, and agility across the organization.
• Establish and execute a repeatable executive-level reporting process.
• Partner closely with workstream and senior functional leaders to identify, track, and mitigate transformation program risks.
• Support effective knowledge management ensuring key transformation artifacts are organized and accessible.
• Ensure excellent and robust governance across the transformation.

Initiative Execution

• Manage and oversee complex transformation initiatives from ideation through execution, ensuring alignment with business objectives. Translate enterprise goals into actionable initiatives with clear milestones and KPIs.
• Coach initiative leaders and teams on initiative design, execution, and change management. Support workstream leaders in identifying and resolving barriers to progress.
• Collaborate with initiative teams to define KPIs and success metrics, track progress, and report on the outcomes of transformation programs. Provide regular updates to executive sponsors and steering committees.
• Identify inefficiencies and apply structured problem-solving and design thinking methodologies to develop innovative solutions to improve operational effectiveness and customer experience.
• Build effective management and communication plans which drive adoption of transformation initiatives and new technologies.

Knowledge, Skills, And Abilities

• Proven track record of leading large-scale transformation initiatives in complex, matrixed environments, and the ability to convey compelling and engaging vision of change.
• Strong understanding of change management principles, process improvement methodologies (e.g., Lean, Six Sigma), and digital transformation trends.
• Experience of translating strategy into delivery through plans, program management practices, and people and culture.
• Ability to collaborate positively with stakeholders to achieve outcomes and deliver change through people.
• Strong influencing and negotiation skills.
• Exceptional leadership, communication, and stakeholder management skills.
• Strategic thinker with strong analytical and problem-solving capabilities.
• Experience in industries such as healthcare is a plus.

Education (Required And/or Preferred)

• Bachelors Degree - Required
• Masters degree preferred

Field Of Study (Preferred)

• Healthcare Administration
• Business Administration
• Engineering

Qualifications

Previous Experience

• 10+ years of experience in business transformation, management consulting, operations, or a related field.

Work Environment And Physical Demands

• Works independently in an SCP office
• Professional setting
• Continuous sitting
• Continuous oral & written communication and listening skills
• Continuous computer use
• Occasional bending, kneeling, lifting, pulling & pushing up to 10 pounds
• Job requires a high level of mental awareness.

Primary Location

• SCP Office (Atlanta, GA; Lafayette, LA; Dallas, TX; Traverse City, MI)

Secondary Location(s)

• Travel as needed for key internal meetings.