NOV - 3501 South Lewis Street - Responsibilities: Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner; Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products; Perform field upgrades of software and hardware and train customers on how to properly operate the system; Communicate field failures and feedback reports to the appropriate departments; Complete and submit field service documentation in a timely manner