Job Details

A company is looking for a Patient Navigator to serve as the first point of contact for patients and manage their inquiries.Key ResponsibilitiesAnswer and manage incoming calls professionally while assisting patients with their inquiriesConduct phone-based assessments to gather medical history and evaluate the urgency of patient concernsRelay information between patients and healthcare teams to ensure coordinated careRequired QualificationsHigh School Diploma or equivalentExceptional customer service skillsAbility to maintain confidentiality and handle sensitive informationProficient in using computer systems and electronic health recordsPrevious experience in a medical office or healthcare setting is preferred